At 4titude, we recognise that our team members are our most important asset we have. The relationship that Staff have directly with clients is one of the key foundations that allow clients to flourish. Additionally, these staff have a pivotal role leading and influencing the culture of the organisation as well as being a critical link to clients, families, and stakeholders; we know these relationships also contribute significantly to positive client outcomes. 4Titude’s selection and support process of new team members comprises of the following 4 areas:
We all know formal qualifications do not tell us about who the person is and how likely they will engage and connect with clients and the wider team. 4Titude takes steps to get to know potential new employees on a human level, looking for communication style, sense of humor, passion for their work, how they might deal with confronting situations etc Most importantly we are looking for individuals that align with our values.
We are so lucky to live in such a diverse time. It’s important to 4Titude that we reflect as much diversity as possible including have as many people with varied skills, interests and life experiences.
Before we employ anyone, we make sure all the necessary checks have been done. This keeps our clients and staff safe. The types of checks conducted are: police/criminal record checks, NDIS screeners, Working With Children Checks (for those staff working with kids, Licenses , vehicle insurance (if using own vehicles to transport clients) and any other relevant checks required
All staff have mandatory training requirements to meet, that include Client specific training as Goals, health, behaviours, meal management etc Plus organisational policies & procedures ie safety, manual handling, emergency response, human rights etc. In additional to the various training, staff attempt monthly team meetings and regularly individual or group catch ups with their managers.
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